Professional B2B debt collection requires specific qualities that produce measurably better recovery rates.
The effective collector knows the optimal collection path in each jurisdiction without looking it up. Mahnverfahren in Germany, IOS in Belgium, monitorio in Spain, statutory demand in the UK — this knowledge determines strategy before the first contact.
Native or near-native language skills in the debtor's language. A demand in Portuguese to a Brazilian debtor from a Portuguese-speaking collector produces fundamentally different results than a translated English letter.
Assessing debtor solvency, calculating cost-benefit of litigation, identifying the right pressure point — these require analytical skill, not just persistence.
Every call logged, every commitment confirmed in writing, every piece of evidence preserved for potential court proceedings. The collector who doesn't document is the collector who loses in court.
Finding the payment structure the debtor can actually meet, while maximising recovery for the creditor. Unrealistic demands produce broken promises. Realistic structures produce actual payments.
Professional conduct under all circumstances. Harassment, deception, and intimidation are not just unethical — they're ineffective in B2B collection where the debtor is a sophisticated commercial counterparty.
Our debt recovery agency with over 21 years of experience provides: Business to Business Collections Services, Legal Debt Collections and worldwide Skip Tracing services.
