The B2B debt collection industry ranges from single-person local firms to multinational agencies with operations across 80+ countries. Understanding the landscape helps creditors choose the right partner.
Local specialists: Single-country agencies with deep local expertise. Effective for domestic claims but limited for international recovery.
Regional players: Agencies covering a geographic region (Europe, Asia-Pacific, Americas). Good for creditors with concentrated geographic exposure.
Global networks: Agencies with local presence or vetted partners across all major commercial jurisdictions. Essential for multinational creditors with diverse debtor locations.
Contingency (no cure, no pay): the dominant model, aligning agency and creditor incentives. Fixed fee: per-letter or per-call pricing, typically for volume collection of smaller claims. Hybrid: fixed fee for amicable phase, contingency for legal phase.
Membership in FENCA (Federation of European National Collection Associations) or national industry associations. Published recovery rates. Transparent fee structures. Real-time case management technology. Client references in your industry.
Companies that promise unrealistically high recovery rates. Companies that can't explain the legal procedure in your debtor's country. Companies without a physical presence or named partners in the jurisdictions that matter to you.
Our debt recovery agency with over 21 years of experience provides: Business to Business Collections Services, Legal Debt Collections and worldwide Skip Tracing services.
