If you're dealing with unpaid invoices for the first time, the process can seem opaque. Here's what you need to know to navigate it effectively.
At 60-90 days past due. Every month of delay reduces recovery probability by 8-12%. Don't wait for the debtor to call back — they won't.
Contract or purchase order, invoices, proof of delivery or service, correspondence with the debtor (especially any acknowledgment of the debt), and a calculation of outstanding amount plus interest.
Contingency-based (no cure, no pay). Jurisdictional expertise in the debtor's country. Native-language capability. Real-time case management portal. Documented recovery rates.
Amicable phase: 30-90 days of demand letters, calls, and negotiation. If unsuccessful, the agency recommends legal action with a cost-benefit analysis. You decide whether to proceed. Throughout, you receive status updates through the agency's portal.
Statutory interest on late payment (ECB + 8% in the EU). Fixed compensation (EUR 40 per invoice in most EU states). Right to court proceedings and enforcement. Right to report non-payment to credit bureaus.
Our debt recovery agency with over 21 years of experience provides: Business to Business Collections Services, Legal Debt Collections and worldwide Skip Tracing services.
