The commercial debt collection market includes everything from solo operators to multinational agencies with staff across 80+ countries. Choosing the right type for your needs determines recovery outcomes.
Local Specialists
Single-country agencies with deep expertise in one jurisdiction. Advantages: intimate knowledge of local courts, bailiffs, and enforcement authorities. Effective for creditors with concentrated debtor exposure in one market. Limitations: no capability for international claims.
Regional Players
Agencies covering a geographic cluster — Western Europe, Scandinavia, Asia-Pacific, the Americas. Good for creditors with regional debtor concentrations. Typically combine own offices in major markets with correspondent partnerships in smaller ones.
Global Networks
Agencies providing worldwide coverage through local offices, vetted partnerships, or both. Essential for multinational creditors placing claims across diverse jurisdictions. Offer centralised case management, consolidated reporting, and unified fee structures.
Specialised vs. Generalist
Some agencies specialise by industry (healthcare, logistics, construction) or by claim type (high-value litigation, volume portfolios). Industry specialists understand sector-specific payment patterns and dispute dynamics. Generalists offer breadth at the expense of depth.
Selection Criteria
Contingency fee model. Jurisdictional coverage matching your debtor locations. Native-language capability. Real-time case management technology. Documented recovery rates by jurisdiction and claim age. Industry association membership. Client references you can verify. The agency that names the specific court procedure in your debtor's country — without looking it up — is the one that knows what it's doing.