Commercial debt collection services recover business-to-business receivables through structured professional processes. This guide covers what creditors need to know before engaging an agency.
What Qualifies as Commercial Debt?
Debts arising from business-to-business transactions: unpaid invoices for goods or services, contractual payment obligations, trade credit defaults, and service agreement arrears. Distinct from consumer debt in legal treatment and available remedies.
Service Levels
Amicable collection: Demand letters, phone calls, negotiation. No court involvement. Timeline: 30-90 days. Success rate: 50-70% for claims under 12 months. Cost: contingency commission only.
Legal collection: Court proceedings through fast-track procedures or full litigation. Timeline: 2-36 months depending on jurisdiction and complexity. Cost: contingency commission plus court fees and legal costs.
Enforcement: Converting court judgments into cash through bank seizure, asset attachment, salary garnishment, or insolvency proceedings. Requires separate enforcement expertise.
Choosing a Provider
Verify: jurisdictional coverage, native-language capability, court filing experience in the debtor's country, fee transparency, and a real-time case management portal. Request documented recovery rates by jurisdiction and claim age.
When to Engage
At 60-90 days past due. Every month of delay reduces recovery probability by 8-12%. The cost of agency commission is always less than the cost of a write-off.