Professional agencies achieve 50-70% recovery on claims placed within 90 days. Internal efforts typically plateau at 30-40%.
2. Speed
Agencies deploy jurisdiction-specific fast-track procedures (Mahnverfahren, IOS, monitorio, EPU) that internal credit teams don't know exist or can't access.
3. No Upfront Cost
Contingency-based agencies (no cure, no pay) eliminate creditor risk. You only pay commission on money actually recovered.
4. Credibility
A demand from a professional collection agency carries more weight than an internal reminder. The debtor knows escalation to court proceedings is next.
5. Local Expertise
Native-speaking agents in the debtor's country, citing the debtor's local legal framework, produce 3-5x the response rate of translated letters.
6. Legal Access
Agencies have established relationships with commercial courts, bailiffs, and enforcement authorities across jurisdictions. Filing in a foreign court requires local infrastructure.
7. Credit Bureau Leverage
Agencies can report non-payment to commercial credit bureaus — a tool unavailable to most internal credit departments.
8. Time Liberation
Your credit team focuses on risk assessment and customer management instead of chasing overdue invoices.
9. Documentation Discipline
Agencies build court-ready files from day one. Every communication, response, and promise is documented for potential litigation.
10. Statute of Limitations Management
Professional agencies track limitation periods across jurisdictions (3 years in Germany, 5 in Spain, 6 in the UK, 10 in Switzerland) and ensure claims are filed before they expire.