International Debt Collection Agency — B2B Recovery in 60+ Countries

Placement is same-day. Within hours of receiving your invoices, contracts, and correspondence, a case manager verifies the claim, checks the debtor against company registers in its home jurisdiction, and opens the file in your creditor portal. Nothing about this stage requires your time beyond uploading the documents.

Skip tracing follows wherever the debtor has gone quiet, moved offices, or restructured. Cross-border skip tracing is register work, not detective fiction: trade registers, filed accounts, director appointments, and adverse filings in the debtor's country reveal whether the company still exists, who controls it, and whether it can pay. A debtor that cannot be located cannot be collected from, which is why this stage comes before any demand is sent.

Amicable collection is where most files resolve. Our collectors contact the debtor by letter, phone, and email in the debtor's own language, citing the debtor's own law: the statutory interest, the recovery-cost compensation, the fast-track court procedure that follows if the invoice stays unpaid. A demand that arrives in fluent local language from a local desk reads very differently from a reminder emailed across a border. Most creditors see initial results inside 20 days through our fast debt collection service.

If the debtor refuses without a substantive defense, the file escalates: credit bureau reporting where the jurisdiction permits it, then legal action through debt collection lawyers admitted in the debtor's country. You approve the escalation and the costs in writing before anything is filed. When the case closes, recovered funds transfer to your bank account with a full statement of account. One point of contact, start to finish.

An international debt collection agency is only as strong as its weakest jurisdiction, which is why our network is built on local desks rather than a single call center working every market in English. In Europe, our collectors and partner attorneys cover the major economies and the smaller ones alike — from Germany, France, Spain, and Italy to the markets most agencies quietly decline. The European debt collection hub covers each country's procedure in detail.

The Middle East runs on different rules: bounced-check liability, Arabic-language courts, and licensing regimes that make unrepresented foreign creditors easy to ignore. Our Middle East debt collection desks in the UAE, Saudi Arabia, Qatar, Kuwait, and Oman work these systems from inside them. In North America, we collect against US and Canadian debtors for overseas creditors — a direction most domestic US agencies are not built for, since the creditor, not the debtor, is the foreign party.

Coverage in 100+ countries means one instruction from you reaches the right desk without you researching foreign law, translating demands, or vetting attorneys you will never meet. As a global debt collection agency operating since 1999, we have already made those mistakes so you do not have to.

Contingency is the model most creditors choose and the one behind the phrase no cure, no fee: we quote a success percentage in writing before you place the case, and if we recover nothing, you owe nothing. The percentage is set by claim age, claim size, and jurisdiction — a fresh six-figure invoice against a trading German company prices very differently from a three-year-old claim against a dissolved entity. The quote is the quote; there are no file-opening charges hidden behind it.

Pre-collection is a flat-fee option for early-stage accounts: a structured demand sequence at a fixed price, useful for creditors with volume and receivables that are late rather than distressed. Legal recovery is the third model, engaged only with your written approval, covering court filings and attorney work in the debtor's country when amicable pressure has run its course.

Whichever model applies, the recovery target is usually larger than the invoice. Under the EU Late Payment Directive, Directive 2011/7/EU, commercial creditors are entitled to statutory interest and compensation for recovery costs as a matter of law. A competent international debt collection agency claims those amounts alongside the principal, which is often what pays the success fee.

Receivables age badly. Commercial collection industry data places the recoverable share of a B2B invoice near 94 percent at 30 days past due, falling toward a quarter of face value once the account crosses the one-year mark. Every month of internal reminders, promised transfers, and re-sent invoices is not neutral time — it is value leaving the claim while the debtor's other creditors move first.

Cross-border claims decay faster than domestic ones. Distance is a strategy: a debtor who would never ignore a local supplier will test whether a creditor two time zones away has the appetite to enforce. Language barriers, unfamiliar procedure, and the assumption that you will eventually write the invoice off are all part of the calculation. Early third-party intervention breaks it, because it signals — cheaply, and before any court is involved — that the claim will be pursued under the debtor's own law.

This is why placement timing matters more than placement price. The difference between a 10 percent success fee and a 15 percent success fee is small; the difference between placing a 60-day account and a 400-day account is the recovery itself. Our B2B debt collection team assesses every file free of charge before you commit, and tells you honestly when a claim is not worth pursuing.

Foreign creditors consistently underestimate how much the debtor's own legal system already offers them. Most creditor-relevant jurisdictions maintain a fast-track procedure for undisputed commercial debts: Germany's Mahnverfahren, France's injonction de payer, Spain's proceso monitorio, Italy's decreto ingiuntivo. For claims between EU countries, the European Order for Payment provides a uniform procedure that produces an enforceable order against a silent debtor without a full trial.

Outside the EU, the instruments change but the logic holds. In England and Wales, a limited company that fails to satisfy a statutory demand for a debt over the threshold set out in the UK statutory demand rules faces winding-up exposure — leverage that concentrates minds quickly. In the United States, foreign creditors can reach federal court through diversity jurisdiction, with procedure governed by the federal civil case framework. In the Gulf, check-based liability and commercial-court procedure give documented creditors sharper tools than most expect.

None of these instruments require the debtor to be wrong in an interesting way. They require the debt to be documented and the filing to be done correctly, locally, in the local language — which is precisely the work an international debt collection agency exists to do, and precisely the work that goes wrong when a creditor attempts it remotely.

Cross-border receivables concentrate in sectors that ship, build, and license across borders: manufacturing and industrial supply, logistics and freight, food and commodity trading, technology and SaaS, aviation and maritime services, healthcare and pharmaceutical distribution. Each carries its own documentation patterns and its own dispute styles — a freight claim dies or survives on the CMR note, a SaaS claim on the subscription terms. Our industry desks collect with that context rather than a generic script.

Every case, whatever the sector, runs through the Haka AI creditor portal. You submit claims, upload documents, watch each collection stage update in real time, and download statements — 24/7, without emailing anyone for a status report. Transparency is not a courtesy here; it is how a no cure, no fee model stays honest, because you see exactly what is being done to earn the fee.

If you hold an unpaid foreign invoice today, the next step costs nothing: place your case for a free assessment, and we will tell you what it is worth, what the debtor's law provides, and how long recovery should take. Since 1999, that first honest answer is how most of our client relationships have started.