The recovery of commercial receivables owed between businesses, using demand letters, negotiation, legal proceedings, and enforcement. Distinct from consumer debt collection in scope, regulation, and methodology.
How much does it cost?
Most agencies operate on contingency: 15-25% of the recovered amount for amicable collection, 25-35% for litigated claims. No recovery means no fee.
How long does collection take?
Amicable collection: 30-90 days. Fast-track court procedures: 2-8 weeks for payment orders. Full litigation: 6-36 months depending on jurisdiction.
What documentation do I need?
Contract or purchase order, invoices, proof of delivery, correspondence with the debtor, and any debtor responses or disputes.
What are the statute of limitations?
Varies by jurisdiction: 3 years in Germany, Poland, and Romania; 5 years in Spain; 6 years in the UK; 10 years in Mexico, Switzerland, and Luxembourg.
Can I collect from a company in another country?
Yes. International collection agencies have local representatives in the debtor's jurisdiction who handle demand, negotiation, and legal proceedings in the local language and legal system.
What if the debtor disputes the claim?
Genuine disputes require litigation. The agency assesses whether the dispute is legitimate or a delay tactic, and advises on cost-benefit analysis of proceeding.
What if the debtor is insolvent?
If the debtor has no assets, recovery is limited regardless of the legal system. Professional agencies assess debtor solvency before recommending costly legal action.