Effective B2B commercial collection requires a specific combination of competencies that most internal credit departments lack.
Knowledge of collection procedures across jurisdictions: Mahnverfahren in Germany, IOS in Belgium, monitorio in Spain, statutory demands in the UK, betalningsföreläggande in Sweden. Each procedure has specific requirements, timelines, and cost profiles.
Native-language communication in the debtor's language. A demand letter from a Portuguese-speaking agent to a Brazilian debtor is fundamentally different in impact from a translated English letter.
Debtor assessment: corporate status verification, asset tracing, financial analysis, payment pattern identification, insolvency risk evaluation.
Structuring payment arrangements that the debtor can actually meet while maximising recovery for the creditor. Understanding cultural negotiation norms across different markets.
Multi-jurisdiction case management, automated workflow, multi-currency accounting, real-time reporting, and integration with creditor ERP and accounting systems.
Our debt recovery agency with over 21 years of experience provides: Business to Business Collections Services, Legal Debt Collections and worldwide Skip Tracing services.
