Professional B2B collection agencies distinguish themselves through measurable standards that produce better outcomes for creditors.
Industry benchmarks: 50-70% recovery for claims placed within 90 days; 30-50% for claims aged 6-12 months; below 30% for claims older than 12 months. Agencies that consistently exceed these benchmarks have invested in the expertise and infrastructure that produces results.
First contact with the debtor within 48 hours of claim placement. Status report to the creditor within 7 days. Legal recommendation within 30 days if amicable collection is unsuccessful.
Court-ready file maintained from day one. Every communication logged with date, method, and content. Every debtor response documented verbatim. Every payment promise confirmed in writing.
Real-time case management portal. Clear fee schedules with no hidden costs. Honest assessment of recovery prospects. Recommendation to close unrecoverable claims rather than billing indefinitely.
GDPR compliance for EU operations. National licensing and registration. Industry association membership. Regular compliance audits. Documented complaint resolution procedures.
Our debt recovery agency with over 21 years of experience provides: Business to Business Collections Services, Legal Debt Collections and worldwide Skip Tracing services.
