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Collecting across borders since 1999

About Cosmopolite. You vet your debtors. Here is our file.

Cosmopolite is an international debt collection agency founded in Switzerland in 1999. We began by collecting loans for Swiss banks. Today we recover unpaid commercial invoices in more than 100 countries, on a no cure, no fee basis.

Company file
Est. 1999Switzerland
CosmopoliteDebt collection agency
Founded
1999, in Switzerland, to collect loans and manage receivables for Swiss banks.
Parent group
Kredit Finanz, Canton of Zug, active for more than 30 years.
Group activities
Real estate, consumer lending, insurance brokerage, and investment.
Regulatory status
Swiss-licensed, bonded, and insured collection agency.
Own offices
London, Barcelona, Istanbul, Dubai, Miami, and São Paulo.
Network
Local collectors and retained lawyers in 100+ countries. More than 8,000 licensed private investigators worldwide.
Platform
Haka AI App, built in-house. Clients see every file in real time.
Client rating
4.7 out of 5 from 68,127 reviews.

Before you place a case, you should know who is acting in your name. This is the same summary we send to credit managers and general counsel who ask.

Where we come from

A collection agency raised by banks.

Cosmopolite was established in 1999 as a Swiss-licensed, bonded, and insured collection agency. Its first mandate was loan collections and receivables management for Swiss banks, at national, cantonal, and international level. Bank work leaves habits: documented files, audited money flows, and no contact with a debtor that could not be defended in front of a regulator.

The agency has since grown well beyond that first mandate into cross-border commercial recovery across industries, under the same Swiss oversight. Cosmopolite is part of the Kredit Finanz GmbH group, headquartered in the Canton of Zug. The group's lending and investment businesses give our case managers direct access to financial, regulatory, and legal expertise that most agencies have to buy in.

Offices

Six offices of our own. Local partners everywhere else.

A demand carries weight when it comes from inside the debtor's market. Our own offices cover the corridors where our clients trade most. In every other jurisdiction we work through collectors and retained lawyers based in the debtor's country.

London30 Colonnade, Canary Wharf
BarcelonaSpain
IstanbulTurkey
DubaiUnited Arab Emirates
MiamiUnited States
São PauloBrazil, since March 2023
How we work

Three rules we do not bend.

Local, always

Your debtor hears from a collector in their own country, in their own language, citing their own law. A letter from abroad gets filed. A letter from down the road gets answered.

Paid from results

No registration fee, no retainer. The success fee is agreed in writing before you place the case, and it is due only on money actually recovered.

Nothing filed without you

Every escalation is your decision. Before any court step you receive a recommendation and a cost estimate, and nothing is filed without your written approval.

Questions

What people ask about us.

When was Cosmopolite founded?+

Cosmopolite was founded in 1999 in Switzerland as a licensed, bonded, and insured collection agency. It was created to handle loan collections and receivables management for Swiss banks, and it has worked international debt recovery continuously since then.

Who owns Cosmopolite?+

Cosmopolite is part of the Akman Kredit Finanz GmbH group, a holding company headquartered in the Canton of Zug, Switzerland. The group has been active for more than 30 years in real estate, consumer lending, insurance brokerage, and investment.

Where are Cosmopolite's offices?+

The London office is at 30 Colonnade, Canary Wharf. Cosmopolite also runs its own offices in Barcelona, Istanbul, Dubai, Miami, and São Paulo, and works through local collectors and retained lawyers in more than 100 countries.

What types of debts does Cosmopolite collect?+

The international service on this site covers commercial, business-to-business debts: unpaid invoices between companies, including trade credit, freight charges, construction payments, professional fees, and licensing royalties.

What languages does the Cosmopolite team speak?+

The team works in more than 20 languages, including English, French, Spanish, German, Italian, Dutch, Turkish, Arabic, Portuguese, and Polish. Debtors are always contacted in their own language by a collector based in their country.

How does the no cure, no fee model work?+

The success fee is a percentage of the amount actually recovered, agreed in writing before work begins. There are no registration fees, retainers, or hidden charges. If nothing is recovered, no fee is due. Court costs, where a case needs them, are quoted and approved separately.

What is Haka AI?+

Haka AI is the debt collection platform Cosmopolite built in-house. Collectors and case managers work every file in it, and clients log in to the same system, so they see each action, debtor response, and payment in real time.

Now you know who we are. Tell us who owes you.

Placement takes minutes. A collector in your debtor's country picks the file up the same day.

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