Call the debtor to inquire why your invoice has not yet been paid; provide a note immediately; provide a clear description of the invoice in your reminder; and mention a payment period of a certain number of days in this reminder.
2.1 Our German-speaking experts have broad experience and knowledge for Austrian laws and regulations. Furthermore, they are fully conscious of business traditions and culture, which makes getting your Austrian debtor to pay quickly simpler.
3.1 Our attorneys know both your english and German so they can quickly resolve the language barriers.
4.1 Our company debt recovery strategy is customized to every single case, and we provide tailored advice to you.
5.1 We will always offer our honest advice on the likelihood that your debt recovery will be successful. It is vital to us to place your needs first; we are endeavoring to provide you with your choices and guidance on the best route to take. It is clear to see how we are upholding our core values of honesty and fairness.
6.1 The cycle of debt collection in Austria can be broken down into two levels. Selection takes place during the extrajudicial process, without the involvement of the Court. They do include the Court during the legal process in order to make the Austrian debtor compensate. Because we are a law firm, we are able to assist you in both processes. Many disputes in Austria are settled during the extrajudicial process, without the involvement of the Court.
7.1 In theory we often continue with the extrajudicial step of the debt collection method. We are trying to prevent Court interference at this point, as this can be costly. We must call your debtor in Austria to seek payment.
7.2 For specific cases, we'll also engage with your Austrian debtor in a face-to-face chat. If the debtor fails to pay within a specified period of time we will launch legal proceedings on your order. The declaration of legal proceedings also persuades the customer to compensate.
8.1 If your Austrian debtor refuses to pay during the extrajudicial process, we can go to Court in Austria after negotiation with you.
You will always receive preliminary details about the likelihood of success in your debt recovery case.
We will also remind you of the potential costs in advance, and will only carry on with your approval.
In the case of an uncontested dispute between two parties located in EU Member States (except Denmark).
European Order for Payment proceedings may be initiated.
In your situation, the prosecutor who manages your case will decide whether this kind of action is acceptable.
The claimant typically filled out a standard form for Eu Order for Payment procedures and submits this to the Tribunal.
Instead, the Court issues a Community Transaction Notice.
The debtor then has 30 days to decide whether they object to the charge. If no notice is obtained within the 30-day timeframe, you can require the Court to finalize the payment order (called a "declaration of enforceability").
This decision is true and enforceable and is recognized in any Member State (except Denmark). The EU Payment Order is never appropriate for contested issues (so not in situations where there is a disagreement over the invoice).
The benefit of this process is flexibility and low cost (some Member States don't even impose a court fee), but the downside is that if it gets challenged, the case stops, and if the claimant wants to continue, a regular civil action will have to be launched.
- Contact your customer and demand why no payment has been and when exactly it will be.
Always request the payment copy sent to you.
- Are you not able to solve the problem with your customer? Send them a certified letter requesting immediate payment.
- Be conscious that with ambiguous payment terms or arguments, your Austria debtor may try to gain additional time.
Persevere, be direct and never postpone.
- In Austria, a payment period of three to seven days is normal
Our Austria debt collection experts have comprehensive experience and perspective of Austria laws and policies.
Therefore they are perfectly aware of Austria's trading values and traditions.
Which makes it easier for your Austria debtor to quickly make payments.
Contact Us and Get our comprehensive article about how to collect a debt in Austria, using the amicable and legal options. This is best debt collection guide on Austria your will ever find.
Because we can start collecting today. Our technology enables us to give you best in class collection services so we can locate the individual debtor quickly, and get you paid today.
We follow your instructions at all times and ensure regular communication with you via collection reports, recommendations regarding debtor payments, payment plans and, where necessary, repossession and Court proceedings.
We have prepared for you a comprehensive article about how the debt collection process works in Austria.
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